Nuclear Bits http://nuclearbits.com by Preshit Deorukhkar Sun, 20 Apr 2014 04:44:58 +0000 en-US hourly 1 http://wordpress.org/?v=3.9 Thunderspace HD — Virtual Thunderstorms on your iPhone or iPad http://nuclearbits.com/thunderspace-hd-virtual-thunderstorms-on-your-iphone-or-ipad/ http://nuclearbits.com/thunderspace-hd-virtual-thunderstorms-on-your-iphone-or-ipad/#comments Tue, 15 Apr 2014 05:21:58 +0000 http://nuclearbits.com/?p=1222 Read more →]]> Thunderspace HD

In case you haven’t already heard about Thunderspace, it is a fabulous little iOS app that replicates thunderstorms using 3D, stereoscopic virtual sounds that you listen to via your headphones. It is a great way to just sit back and relax. Now would be a good time to try the app, as it is current available Free on the App Store. It comes bundled with two thunderstorms and you can purchase additional ones using IAPs.

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Reeder 2 for Mac Public Beta http://nuclearbits.com/reeder-2-for-mac-public-beta/ http://nuclearbits.com/reeder-2-for-mac-public-beta/#comments Sat, 12 Apr 2014 05:00:51 +0000 http://nuclearbits.com/?p=1220 Read more →]]> Reeder 2 for Mac Public Beta

Silvio has just made the public beta of Reeder 2 for Mac available on the website. Reeder was the reigning RSS app for Mac a few years ago and I used to love the app, but lack of updates or any communication from him meant that people started moving onto other apps. Right now, I’m very content with ReadKit for Mac, but looking at this beta, I’m definitely intrigued.

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Lava’s 8800mAh Power Bank (Portable Charger) for INR 1819 http://nuclearbits.com/lavas-8800mah-power-bank-portable-charger-for-inr-1819/ http://nuclearbits.com/lavas-8800mah-power-bank-portable-charger-for-inr-1819/#comments Thu, 27 Mar 2014 06:01:06 +0000 http://nuclearbits.com/?p=1214 Read more →]]> Lava’s 8800mAh Power Bank (Portable Charger)

Flipkart currently has this 8800mAh Lava Power Bank (Portable Charger) on sale for just Rs. 1819 for the next 35 minutes. The MRP is of this product is Rs. 2999 while Flipkart usually sells it for Rs. 2799.

Go grab it.

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P.S. Hoffman (A Tribute) http://nuclearbits.com/p-s-hoffman-a-tribute/ http://nuclearbits.com/p-s-hoffman-a-tribute/#comments Sun, 23 Mar 2014 10:17:22 +0000 http://nuclearbits.com/?p=1212

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Rdio buys Dhingana to Enter India http://nuclearbits.com/rdio-buys-dhingana-to-enter-india/ http://nuclearbits.com/rdio-buys-dhingana-to-enter-india/#comments Fri, 14 Mar 2014 04:52:26 +0000 http://nuclearbits.com/?p=1210 Read more →]]> Rdio buys Dhingana to Enter India

NT Balanarayan, Vikas SN & Nikhil Pahwa reporting exclusively for MediaNama:

US-based music streaming website Rdio has acquired Indian music streaming website Dhingana, Dhingana has confirmed to MediaNama. MediaNama had heard about the development from multiple industry sources.

Sources also told MediaNama that the amount being offered to Dhingana is lower than the amount of funding they had raised.

This is great news. I’ve been waiting for either Spotify or Rdio to enter this market for a long time now, so this was welcome news to wake up to. I do hope Rdio launches with their complete (English) catalogue and not just a country-specific (Hindi) one.

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Feedbin’s First Year http://nuclearbits.com/feedbins-first-year/ http://nuclearbits.com/feedbins-first-year/#comments Wed, 12 Mar 2014 17:06:13 +0000 http://nuclearbits.com/?p=1208 Read more →]]> Feedbin’s First Year

The goal was to be able to cover costs in one year. Instead it took three weeks. It cost about $170/month to run Feedbin when it launched and with $1.62/user/month in profit after credit card fees it looked like I would need just over 100 customers who were also looking for a Google Reader alternative.

I signed up for Feedbin right around the time it launched and have been using it ever since. It offers exactly what I need — a service that stays out of my way, offers an API that my favorite iOS & Mac apps support and sync perfectly between everything.

Feedbin got everything right.

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Font Men http://nuclearbits.com/font-men/ http://nuclearbits.com/font-men/#comments Wed, 12 Mar 2014 09:17:52 +0000 http://nuclearbits.com/?p=1206

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Flipkart Branded Smartphones http://nuclearbits.com/flipkart-branded-smartphones/ http://nuclearbits.com/flipkart-branded-smartphones/#comments Tue, 11 Mar 2014 16:59:42 +0000 http://nuclearbits.com/?p=1204 Read more →]]> Flipkart Branded Smartphones

Rajat Agrawal reporting for BGR India:

Sources tell BGR India that Flipkart was in talks with Intel, MediaTek and Qualcomm for almost two years. It was the successful launch of the Moto G exclusively on Flipkart sort of convinced the online retailer, sources say. While the plans are still in the works, BGR India learns that Flipkart has zeroed down at launching two smartphones based on solutions from one of the three chipset vendors mentioned above.

This is going to be very interesting. The people that I speak to daily, my friends & peers, know Flipkart as a major online retailer and are slowly getting comfortable ordering large or expensive products “online” without being skeptical. Surprisingly, most of them weren’t aware of Amazon India’s entry into the same space. I can’t say about the quality of these smartphones that Flipkart is supposedly launching, but it’s an interesting move nonetheless.

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Why You Should Not Buy the Nokia X http://nuclearbits.com/why-you-should-not-buy-the-nokia-x/ http://nuclearbits.com/why-you-should-not-buy-the-nokia-x/#comments Tue, 11 Mar 2014 15:10:46 +0000 http://nuclearbits.com/?p=1202 Read more →]]> ‘Why You Should Not Buy the Nokia X’

Prasad Naik reasons why the Nokia X is a terrible choice:

You’re not buying an Android phone. You are buying a horribly deformed child of Android and Windows Phone that will never be as good as either of them. It’s like Nokia combined the worst of both of those platforms into one device.

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How Vodafone India Welcomed a Postpaid Customer http://nuclearbits.com/how-vodafone-india-welcomed-a-postpaid-customer/ http://nuclearbits.com/how-vodafone-india-welcomed-a-postpaid-customer/#comments Thu, 06 Mar 2014 11:12:15 +0000 http://nuclearbits.com/?p=1189 Read more →]]> TL;DR Version: Applied for new Vodafone Postpaid SIM on Feb 24th, 2014. Number wasn’t activated till Feb 27th. Submitted fresh set of documents & form on Feb 28th. Number is still not activated as of today, March 6th, 2014. Vodafone refuses to help me.

Background: I have been a happy Airtel Mobile customer for about 10 years now. Their service has been generally good for me and I continue to recommend them to anyone who comes asking. However, I tend to travel to offbeat places a fair bit and Airtel’s network is completely absent at times. A lot of my peers suggested that I get a Vodafone number as an alternative, so that I won’t be completely in the dark. So I thought, “Why not? What’s the harm.” Pretty innocent, right?

NO!

Here’s how Vodafone has been dealing with me and my attempts to get a Vodafone Postpaid Number.

February 21st or 22nd, 2014

I filled out a form on Vodafone’s website requesting a new Vodafone Postpaid SIM. It said I’d be hearing from them in a couple of days.

February 23rd, 2014

I received a call from a Mr. Rohan from Vodafone, regarding my request for a new number. Rohan was supposedly an employee Systematic Knowledge Services Pvt. Ltd, one of Vodafone’s DSA in Andheri, Mumbai. If you google them, you’ll find _tons_ of complaints & bad reviews about them.

I had several conversations with Rohan where he explained what bill plans were available, what services I’d get and what number series I’d get. My current Airtel number ends with x699959 and Rohan offered me the same last few digits on a Vodafone number. I was happy I was getting a good number that I and others could remember easily, so I asked him to send over his executive for collecting my documents & filling up their form.

February 24th, 2014.

Rohan sent over a Mr. Ashish Tawade to fill out the form and collect my documents. He handed over a new SIM package, sealed with a Micro-SIM in it. He wrote the number I was supposed to get on it, which was 98xx699959. I signed everything and off he went. He said the number should be activated within 24-48 hours.

February 26th, 2014

The number still wasn’t activated. I tried calling up Rohan, but he didn’t answer my calls. Later on this day, I received an SMS from Vodafone on my alternate mobile number (airtel) saying that the request for activation of my Vodafone number 9167999313 cannot be completed. This was a totally random number that I hadn’t applied for, so I ignored the SMS. I tried calling Rohan to ask him about the status of activation of my application, but he kept ignoring my calls.

Febryary 27th, 2014.

I received an SMS from Vodafone saying that my new connection request had been completed successfully, but for that totally random number I mention above. At this point, I was confused. So I tried calling Rohan again, but he still wasn’t answering my calls. After this, I continued to receive several SMSs and Calls from Vodafone, asking me to call 177 to activate the random number — the one that I’d never applied for.

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February 28th, 2014

I received a call from another person, Mr. Rahul, again from Systematic Knowledge Services who told me that “by mistake”, another number was activated on my form & documents and that I’d need to submit fresh documents and form if I wanted the number that I’d originally applied for. I was skeptical, so I reached out to @VodafoneIN on Twitter. I received a call from Mr. Amit from the Twitter team who assured me that I should continue with this as since the tele verification of the random number hadn’t happened, I won’t receive a bill for it. I then asked Rahul to send his executive by 3PM. Rohan on the other hand was still not answering my phone calls.

At 3PM, Ashish Tawade came again, filled out the form, took my documents and gave me a new SIM again. He said since it was the last day of the month, the SIM would be activated in 24 hours as they have to meet their targets.

- From this point onwards, there has been no communication from Rohan, Rahul, @VodafoneIN or Vodafone support.
- The number I actually applied for has still not been activated.
- I continue to receive 10-15 SMSs and 2-3 phone calls from Vodafone for the activation of the number I didn’t apply for, the totally random number.
- Every call to Rohan or Rahul is still unanswered.
- @VodafoneIN on Twitter tweets at me daily saying they’ll get in touch with me, but still haven’t.

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March 5th, 2014.

I called up Vodafone’s Nodal Officer’s number and explained the story. Speaking to ‘Divya Sharma’, I was told that she’d make sure I get a call from Systematic Knowledge Services in 24 hours.
Of course, that never happened.

March 6th, 2014.

I visited a local Vodafone Store and after waiting for ~20 minutes, I spoke to ‘Altamash’ who said that he can’t really help me much since I did not apply for a new connection with them. He could only “mark an email” to the DSA, who would then get in touch with me.

I also called up the Nodal Officer’s number and again, I was told I’d be getting a call from the DSA by end of the day.

Meanwhile, I continue to receive the unwanted SMS spam from Vodafone asking me to activate a number I didn’t apply for.

Today is the eleventh day since I first applied for a new Vodafone Postpaid connection and every thing I’ve tried to get support regarding my case has been unfruitful.

At this point, I no longer care about the new Postpaid connection. In a way, this whole experience has been a good eye-opener that taught me how Vodafone India’s service and support really is. Their network might me great & people already using their service might be happy, but knowing first-hand how they’ve handled a potential customer, they’ve secured a special place in my books.

At this point, all my attempts going forward are to stop Vodafone from sending me the unwanted SMS spam in the screenshots above. That’s what is most annoying.

Update:

Vodafone now has couriered me one more SIM pack, sealed. This makes the third SIM of Vodafone that I have in my house now. Yet, the number I actually applied for is still unactivated.

Update II:

I received a message from Vodafone at 7:02 PM on March 6th, 2014 (a few hours after this post was published) stating that the number would be activated in 24 hours.
A few hours after that, I received another message from them asking me to call 117 for tele verification of the number. The number was activated 40 minutes after that.
However, I still continue to receive the SMS spam for the other number that I didn’t apply for. That’s yet to stop.

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