Apple India Hiring for a Number of Apple Retail Roles as it Prepares to Launch Apple Stores in Mumbai & New Delhi

Apple Store Launching Soon in India

Apple is inching close to launching the country’s first Apple Stores, with the first one opening soon in the Bandra-Kurla Complex in Mumbai, followed closely by a second one opening in New Delhi. Apple India has been working on bringing its stores to Indian shores for a really long time now — as early as 2014 — and some of the recent developments indicate that the launch could happen very soon, as early as January 2022. The company already launched the Apple Online Store in India a little over a year ago.

The company has begun hiring for a number of roles in Apple Retail, such as Store Leader, Genius, Specialist, Technical Special, Senior Manager, Manager, Operations Expert, Market Leader, Expert, Creative, Business Pro, Business Expert, etc. All of these Apple Retail roles are available in Mumbai, Maharashtra as well as in New Delhi.

It’s important to note that for many of these roles, Apple is seeking individuals interested in working part-time or contractual-basis, in addition to full-time. The job listings indicate that candidates can even apply to work only for a few hours on weekends, giving a few hours every week towards the role.

It’ll be interesting to see what strategy the company chooses to follow in India, where its product-line has always been seen as “overpriced” and yet has seen an upward trend in adoption, especially iPhones. I’m also curiously excited to see what changes the company brings to its hardware repair & support experience, which is currently offered through third-party resellers and is generally considered disappointing.

[Featured Image by Andy Wang]

India Announces Radical Changes to its FDI Policy, Apple Stores May Finally Get a Green Light Now

The Government of India today announced some “radical” set of changes to its Foreign Direct Investment (FDI) Policy across various sectors, including a major change to Single Brand Retail Trading.

The Government of India and Apple have been in some sort of a game of See-saw, with the possibility of company-run Apple Stores in the country hanging in the balance. The Cupertino based company has been keen on opening its stores in the country and over the last several months, they’ve almost been stuck in a system of ‘one step forward, two steps back’, thanks to India’s policies. Apple was last reported as saying that there would be no Apple Stores possible unless the 30% local sourcing norms went away.

Thankfully, India seems to have somewhat loosened its policies. As part of its announcement today, it has included the following change for Single Brand Retail Trading:

It has now been decided to relax local sourcing norms up to three years and a relaxed sourcing regime for another five years for entities undertaking Single Brand Retail Trading of products having ‘state-of-art’ and ‘cutting edge’ technology.

The ball seems to be in Apple’s court yet again.

Indian Govt. Won’t be Relaxing Local Sourcing Norms for Apple Stores in India

It looks like we’re back to square one with Apple and our hopes of seeing Apple Stores in India.

Just over six months after the Government of India announced FDI reforms and the possibility emerged for seeing Apple Stores in the country, the Govt. has now taken a sort of a U-turn about the whole thing.

ETtech’s Ruchika Chitravanshi & Deepshikha Sikarwar report that the government panel has decided not to relax the 30% local sourcing norms.

The US company’s proposal to set up Apple Stores under the single brand policy has been approved without any relaxation in the sourcing conditions, two officials privy to the development said. Apple can set up single-brand retail stores in India but it will have to meet the 30% local content sourcing requirement, they said.

“Apple’s proposal is acceptable to us but we cannot make an exception for it and forego the sourcing requirement if it wants to set up its own stores here,” a senior government official said.

sigh

Tim Cook just wrapped up almost a week-long visit to India, where he spent time in Mumbai & Hyderabad, and also met the Prime Minister of India Narendra Modi and discussed plans to sell refurbished iPhones as well as the possibility to manufacture phones in the country, as part of Modi’s ‘Make in India‘ initiative.

However, looking at today’s development, it seems like Apple’s got a rocky road ahead.

Apple Unveils New Apple Store at San Francisco’s Union Square

Apple has unveiled a new design and aesthetics for its Apple Store at San Francisco’s Union Square location, along with a shot of new services and features that the company will be rolling out to other retail locations worldwide in the coming months. This unveiling comes 15 years after Steve Jobs introduced Apple’s first two retail stores.

The Union Square Apple Store features a 42-foot-tall sliding glass doors and will be powered by 100% renewable energy. Speaking about the new store, Angela Ahrendts, Apple’s senior vice president of Retail and Online Stores, said:

We are not just evolving our store design, but its purpose and greater role in the community as we educate and entertain visitors and serve our network of local entrepreneurs.

Apple has also introduced the following new features at this store location:

The Avenue,” inspired by the window displays along a boulevard that dynamically change with the season. Avenue walls are interactive themed “windows” where Apple’s products and services come to life, from music, to creativity, apps, photography and more. New “Creative Pros,” Apple experts in creative arts, offer advice and expertise at each of the displays. Customers will also find “Only at Apple” products on the Avenue, a curated collection of third-party accessories.

Genius Grove” invites customers to get support working side-by-side with Geniuses under the comfortable canopy of local trees in the heart of the store.

The Forum” is a vibrant gathering place, centered around a 6K Video Wall. It is home to “Today at Apple,” which brings to the community the world’s most talented artists, photographers, musicians, gamers, developers and entrepreneurs to inspire and educate our customers to go further with the things they are passionate about. Today at Apple includes year-round programs for kids, new monthly events for teachers, sessions for current and aspiring developers, Creative Sessions in partnership with local experts in creative arts, Game Night with editors from Apple’s App Store® and more. The Forum and Video Wall are a place of discovery, including events about the making of movies from iTunes®, or exclusive premieres of new music and music videos from Apple Music™.

The Plaza” will be found only at Apple’s most significant stores, including Apple Union Square. It’s open to the public 24 hours a day, features public Wi-Fi and seating, and takes Today at Apple outside, with a regular weekend series of well known local acoustic performances such as Travis Hayes and global talents like Escondido, who will then give exclusive interviews about their craft in the Forum. The Plaza at Apple Union Square features a fountain by well-known San Francisco sculptor Ruth Asawa, originally commissioned in 1969, and a new work, “Love” by local artist Laura Kimpton, commissioned by Hyatt Hotels.

The Boardroom” is an intimate space where the store’s Business Team offers hands-on advice and training to entrepreneurs, developers and other small and medium business customers.

Wired was invited to an early preview, and they put together this lovely video for it.

Apple Stores in India May Be Possible Now

Just last week, I linked to an Economic Times report that claimed that the Indian Government was planning to relax Foreign Direct Investment (FDI) rules relating to compulsory local outsourcing. In case of Apple, the rules meant that they’d have to source at least 30% of the raw material from India for their products if they planned to invest in opening Apple Stores in the country.

Today, the Indian Government has issued a press release announcing FDI reforms across fifteen sectors, including some big changes related to Single Brand Retail Trading (SBRT) and E-commerce companies.

The relaxed norms contain the following two notable points:

Presently, the FDI policy considers the date of receipt of the FDI for sourcing 30% of the value of goods. With the changes announced today, the period starting from the date of opening of the first store will instead be considered.

Secondly, and more importantly, the govt. has also considered making special exceptions. Section 8 (i) of the press note states that:

Further, it is seen that in certain high technology segments, it is not possible for retail entity to comply with the sourcing norms. To provide opportunity to such single brand entities, it has been decided that in case of ‘state-of-art’ and ‘cutting- edge technology’ sourcing norms can be relaxed subject to Government approval.

This means that for some companies (Hint: Apple), it is now possible to get an approval from the govt. without the fulfilling the sourcing requirement. Seeing company-operated Apple Stores in India doesn’t seem like a distant dream any more.

The Insane Glass Staircase at the SoHo Apple Store

Take a momentary pause and mull over the sheer manufacturing brilliance of this. The sides of the staircase at the newly revamped Apple Store at SoHo, NYC are made out of five single sheets of over 30 feet of glass laminated together.

Unbelievable.

Apple Adjusts App Store Pricing in India; Apps Get Pricier Due to Addition of 2% Equalisation Levy

Apple today informed its developers about upcoming tax and price changes to the App Store Pricing for apps and in-app purchases in a few different countries.

When taxes or foreign exchange rates change, we sometimes need to update prices on the App Store. In the next few days, prices of apps and in-app purchases (excluding auto-renewable subscriptions) on the App Store will increase in Brazil, Colombia, India, Indonesia, Russia, and South Africa. These increases also reflect the following tax changes:

The company has adjusted the pricing of apps on the iOS and Mac App Stores for India by adding a 2% Equalization Levy that was implemented from 1st April, 2020 . This is in addition to the 18% GST already implemented. The last major change to app pricing in India came in January 2018, where the prices of apps were reduced by ₹1.

After the addition of the 2% Equalization Levy, the App Store pricing for India has resulted in pricing of apps going up by at least ₹10.

App Store Pricing Change in India in October 2020
App Store India Pricing October 2020

While this pricing change for apps is not applicable to existing auto-renewing subscriptions, Apple does indicate that developers can increase the prices for new subscribers.

Remember, just because the prices have gone up and you’re paying more for apps, it does not mean that the app developer ends up getting more of your money. As Apple says in the announcement.

Once these changes go into effect, the Pricing and Availability section of My Apps will be updated, and your proceeds will be adjusted accordingly and calculated based on the tax-exclusive price.

Apple (Emphasis mine)

Apple Online Store is Coming to India on September 23

Folks, it has finally happened. It’s here! I can’t believe it.

After several years of speculations and rumours, Apple has finally confirmed that the Apple Online Store is finally launching in India on September 23, 2020. I had leaked the upcoming release just a few days ago.

This isn’t a simple online store launch, they’re going all in:

The Apple Store online is the most convenient destination to shop for Apple products, with online Apple Specialists available to help with anything from custom-configuring any Mac to setting up new devices. Customers can get advice, receive guidance, and learn about new products directly from Apple, both in English and Hindi.

With financing options and an available trade-in program, the Apple Store online offers a range of affordability options. Students can shop for a Mac or iPad with special pricing, and receive discounts on accessories and AppleCare+. In October, customers can expect free online Today at Apple sessions led by local Creative Pros, focused on photography and music. Just in time for the festive season, signature gift wrap and personalized engraving will be available for select products. Engraving of emoji or text in English, Bengali, Gujarati, Hindi, Kannada, Marathi, Tamil, and Telugu will be available for AirPods, and English engraving will be available for iPad and Apple Pencil.

Apple has been trying for years to get approval from the Indian Govt. to open a physical Apple store in India. Thankfully, the launch isn’t too far with the first Apple Store in the country opening in BKC in Mumbai.