Apple India Hiring for a Number of Apple Retail Roles as it Prepares to Launch Apple Stores in Mumbai & New Delhi

Apple Store Launching Soon in India

Apple is inching close to launching the country’s first Apple Stores, with the first one opening soon in the Bandra-Kurla Complex in Mumbai, followed closely by a second one opening in New Delhi. Apple India has been working on bringing its stores to Indian shores for a really long time now — as early as 2014 — and some of the recent developments indicate that the launch could happen very soon, as early as January 2022. The company already launched the Apple Online Store in India a little over a year ago.

The company has begun hiring for a number of roles in Apple Retail, such as Store Leader, Genius, Specialist, Technical Special, Senior Manager, Manager, Operations Expert, Market Leader, Expert, Creative, Business Pro, Business Expert, etc. All of these Apple Retail roles are available in Mumbai, Maharashtra as well as in New Delhi.

It’s important to note that for many of these roles, Apple is seeking individuals interested in working part-time or contractual-basis, in addition to full-time. The job listings indicate that candidates can even apply to work only for a few hours on weekends, giving a few hours every week towards the role.

It’ll be interesting to see what strategy the company chooses to follow in India, where its product-line has always been seen as “overpriced” and yet has seen an upward trend in adoption, especially iPhones. I’m also curiously excited to see what changes the company brings to its hardware repair & support experience, which is currently offered through third-party resellers and is generally considered disappointing.

[Featured Image by Andy Wang]

India Announces Radical Changes to its FDI Policy, Apple Stores May Finally Get a Green Light Now

The Government of India today announced some “radical” set of changes to its Foreign Direct Investment (FDI) Policy across various sectors, including a major change to Single Brand Retail Trading.

The Government of India and Apple have been in some sort of a game of See-saw, with the possibility of company-run Apple Stores in the country hanging in the balance. The Cupertino based company has been keen on opening its stores in the country and over the last several months, they’ve almost been stuck in a system of ‘one step forward, two steps back’, thanks to India’s policies. Apple was last reported as saying that there would be no Apple Stores possible unless the 30% local sourcing norms went away.

Thankfully, India seems to have somewhat loosened its policies. As part of its announcement today, it has included the following change for Single Brand Retail Trading:

It has now been decided to relax local sourcing norms up to three years and a relaxed sourcing regime for another five years for entities undertaking Single Brand Retail Trading of products having ‘state-of-art’ and ‘cutting edge’ technology.

The ball seems to be in Apple’s court yet again.

Indian Govt. Won’t be Relaxing Local Sourcing Norms for Apple Stores in India

It looks like we’re back to square one with Apple and our hopes of seeing Apple Stores in India.

Just over six months after the Government of India announced FDI reforms and the possibility emerged for seeing Apple Stores in the country, the Govt. has now taken a sort of a U-turn about the whole thing.

ETtech’s Ruchika Chitravanshi & Deepshikha Sikarwar report that the government panel has decided not to relax the 30% local sourcing norms.

The US company’s proposal to set up Apple Stores under the single brand policy has been approved without any relaxation in the sourcing conditions, two officials privy to the development said. Apple can set up single-brand retail stores in India but it will have to meet the 30% local content sourcing requirement, they said.

“Apple’s proposal is acceptable to us but we cannot make an exception for it and forego the sourcing requirement if it wants to set up its own stores here,” a senior government official said.


Tim Cook just wrapped up almost a week-long visit to India, where he spent time in Mumbai & Hyderabad, and also met the Prime Minister of India Narendra Modi and discussed plans to sell refurbished iPhones as well as the possibility to manufacture phones in the country, as part of Modi’s ‘Make in India‘ initiative.

However, looking at today’s development, it seems like Apple’s got a rocky road ahead.

Apple Stores in India May Be Possible Now

Just last week, I linked to an Economic Times report that claimed that the Indian Government was planning to relax Foreign Direct Investment (FDI) rules relating to compulsory local outsourcing. In case of Apple, the rules meant that they’d have to source at least 30% of the raw material from India for their products if they planned to invest in opening Apple Stores in the country.

Today, the Indian Government has issued a press release announcing FDI reforms across fifteen sectors, including some big changes related to Single Brand Retail Trading (SBRT) and E-commerce companies.

The relaxed norms contain the following two notable points:

Presently, the FDI policy considers the date of receipt of the FDI for sourcing 30% of the value of goods. With the changes announced today, the period starting from the date of opening of the first store will instead be considered.

Secondly, and more importantly, the govt. has also considered making special exceptions. Section 8 (i) of the press note states that:

Further, it is seen that in certain high technology segments, it is not possible for retail entity to comply with the sourcing norms. To provide opportunity to such single brand entities, it has been decided that in case of ‘state-of-art’ and ‘cutting- edge technology’ sourcing norms can be relaxed subject to Government approval.

This means that for some companies (Hint: Apple), it is now possible to get an approval from the govt. without the fulfilling the sourcing requirement. Seeing company-operated Apple Stores in India doesn’t seem like a distant dream any more.

Chaitali Chakravarty & Writankar Mukherjee, reporting for ETtech:

[…] Apple has no immediate plans to manufacture devices in India or buy parts from vendors in the country, said two persons with knowledge of the matter.

The company, however, wants permission to set up stores without conditions attached, said the two people cited above. Since the idea behind the local sourcing rule was to create jobs in India, that aim has already been achieved with Apple lining up two big investments in the country, they said.

I’ve been keeping a close eye on the developments around Apple opening its company-run Apple Stores in the country, and it looks like it’s time to give up all hope about it.

If you’ve been waiting for Apple to open their own stores in India, your wait might have just gotten shorter, according to The Times of India:

On Tuesday, the iPhone and iPad maker made a presentation before a committee headed by industrial policy and promotion secretary Ramesh Abhishek where it made a case for use of the special provision. Sources told TOI that Apple was a fit case for relaxing the norms. “Their products certainly meet the requirement for waiving the local sourcing clause,” said a source, adding that a final decision will be announced in a few days.

There have been reports that the Indian government was considering relaxing Foreign Direct Investment (FDI) since November last year, which were quickly followed by the government’s official announcement later that week. Following that, Apple had submitted their request for approval in January this year, but had to re-submit because “certain gaps [were] found in the initial proposal”.

After Tuesday’s presentation, I don’t think an announcement is all that far away.

Apple is Hiring a Country Manager for App Store, Apple Music & iTunes Stores for India

I have a habit of keeping an eye on Apple’s job listings for India, hoping to come across something relevant that I can apply for. Over the last few months, it seems Apple has been on a hiring spree as I’ve seen all kinds of roles being listed, especially for Apple’s new tech development centre coming up in Hyderabad. All of the roles listed for Hyderabad are related to the Maps team, while other cities have had roles ranging from Sales, Marketing, PR, Business Strategy and even Big Data Frameworks.

Today, I came across a certain listing that really caught my attention. Apple is hiring a Country Manager, India — App Store, Apple Music, iTunes.

Apple is seeking a dynamic business leader with an impeccable track record in the entertainment and technology industries to drive its growth in India.

The role is interesting to me due to a lot of factors, most notably because the role is based in Dubai. Apple says,

The candidate will be responsible for the App Store, Apple Music and iTunes business, personnel and strategy implementation for this key market, as well as fortifying exceptional relations with the developer, music, movies, technology and media sectors in the region. The candidate will have strong and established relationships within the Indian technology, music, movies, entertainment and media industries in India, and will be able to lead Apple’s relationships with the Bollywood and regional movie studios, record labels and artistic talent communities.

The mandate is to deliver high revenue growth from premium content services as the Indian population connects to faster and cheaper data connections. He or she will also help to build a strategy for the distribution of Indian apps and content globally.

Apple’s recent hires have indicated that the company is pushing for a stronger focus towards the Indian market and this role only strengthens that belief.

Some other interesting roles Apple has listed in the past include Affordability Program Manager, Thermal Architect and Business Manager — Online Channel. As of this writing, Apple has 34 open positions listed on its job site.

Apple Seeks Approval to Open Own Stores in India

ETtech this morning is reporting that Apple is seeking DIPP nod to open own stores in India.

Apple India has filed an application to open its own Apple branded stores in India with the department of industrial policy and promotion (DIPP), a person with direct knowledge of the matter said.

Confirming the development, DIPP Secretary Amitabh Kant said, “We have just received Apple’s proposal. We are examining it.”

Back in November 2015, I had reported how Apple Stores in India may soon be possible after the Government of India had issued a press release announcing FDI reforms across 15 sectors, following which the DIPP had considered making exceptions in “certain high technology segments”.

Seems like Apple’s going for the kill.